Cancellation Policy
Welcome to Peach and Musk is a subsidiary of Edit Hair and Skin Clinics Private Limited., your destination for premium Hair and Skin Care products.
Our cancellation policy is designed to provide clarity and fairness to our valued customers in India.
Order Cancellation : Orders can be cancelled within [5] hours of placing the order. After this period, the order is considered processed, and cancellation may not be possible.
Cancellation Process : To cancel an order, please contact our customer service team at orders@peachandmusk.com or care@peachandmusk.com with your order number and details. We will make every effort to accommodate your request if the order has not already been processed.
Refund Policy ( Refunds for Cancelled Orders ) : If the order is cancelled within the specified cancellation window and has not been processed, a full refund will be issued.
Processed Orders : Once an order has been processed or shipped, it cannot be cancelled. In such cases, customers may need to initiate a return following our [Return Policy].
Subscription Services : Subscription services may have their own cancellation terms. Please review the terms associated with subscription products.
Refund Processing Time : Refunds for cancelled orders will be processed within [3-5] business days. The actual refund timeline may vary based on the payment method used.
Contact Us : If you have any questions or concerns regarding the cancellation of your order or our cancellation policy, please contact our customer service team at +91 8657897880 .
Changes to the Policy : We reserve the right to update and modify this cancellation policy. Any changes will be reflected on this page.